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Contact Fluidmaster Customer Service

How to Reach a Person at Fluidmaster

Verified Contact Information

Toll-Free Number:

  • 1-800-631-2011
Call customer service
Send Message

Headquarters:

  • 1-949-728-2000
    30800 Rancho Viejo Road, San Juan Capistrano, California
  • 1-949-728-2446
  • +44 143 235 7331
    Twyford Road, Rotherwas Industrial Estate, Hereford

Fluidmaster Emails:

Customer Service
Legal
GDPR Inquiries, Privacy Inquiries
Sales/ Reservations
Australia, UK

Fluidmaster Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Fluidmaster Phone Number
1 (800) 631-2011
Average Calls duration
4 minutes
Most Popular Fluidmaster Email Address
help@fluidmaster.com
Issue Resolution Rate
Low (26% reported full resolution)
Fluidmaster Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Fluidmaster?

Most Popular Number:

(800) 631-2011
Total calls: 69 Issues resolved: 7 Last call: Feb 10, 2026

Fluidmaster customer service phone number is (800) 631-2011. Professional customer care representatives can provide you with information on toilet repair parts, Soft Spa Bidet, and other products, address installation inquiries, resolve issues with payments, and provide assistance with other concerns.
If you seek to contact the corporate headquarters located in California, call (949) 728-2000.
Please note that if you decide to contact the company via phone, please avoid calling on Friday as this is the busiest day of the week.

Fluidmaster email address for contacting the support department is help@fluidmaster.com. The corporate sales department has two email addresses: one for the sales team in Australia and the other for the team in the UK. The Australian sales department can be reached at salesau@fluidmaster.com while the UK sales email address is salesuk@fluidmaster.com.
Legal professionals who need to connect with corporate legal specialists can send their messages to dpr@fluidmaster.com or privacy@fluidmaster.com.

Fluidmasterheadquarters is located in California. Fluidmaster corporate address for reaching out to the company offline is 30800 Rancho Viejo Rd., San Juan Capistrano, California 92675, United States. Feel free to send your letters to the head office if you urgently need to get in touch with the company via regular mail.

Fluidmaster customer support team is available Monday through Friday from 5.30 am to 5 pm PST. Both phone support and Fluidmaster live chat are available during these business hours.
Major holidays may affect Fluidmaster hours of operation, so make sure to contact the support team in advance to be aware of the changes.

For more convenience, customers can contact the company via the Fluidmaster website. To do that, click the “Contact Us” button and follow the “Support” hyperlink. Then, click the red “Chat Now” button to start the live chat and connect with one of the support agents.

PissedConsumer Club

Contact Information

Fluidmaster Website:

Fluidmaster Help Center:

Corporate Office Address:

Fluidmaster
30800 Rancho Viejo Rd.
San Juan Capistrano, California 92675
United States

Other Info (opening hours):

Monday – Friday:
5:30 a.m. – 5:00 p.m. PST.

More contact details

Fax:

+44 01432 26 40 14

Summary of Fluidmaster Customer Service Calls

74 TOTAL
CALLS
04:02 AVG CALL
DURATION
26% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fluidmaster?

Product/ Service Question:

  • “Warranty”
  • “Auto flush mechanism not working”
  • “Fill valve failure”

Return/ Replace Question:

  • “May need to replace tank components”
  • “Change my email address”
  • “Why does the level in the tank change all the time?”

Request for Information Question:

  • “Question regarding performax flush valve”
  • “Part question”
  • “8 month old fluid 400 modelm33820 sticking about half the time. I have to slightly pull up to shut off. Can I adjust to fix”

Website/ Application Question:

  • “Installation question flush vale kit”
  • “Install issue”
  • “Installed a kit in toilet tank still water runing”

Activation/ Cancellation Question:

  • “Activate actuator tank will not completely fill. Already intstalled new fluid master fill valve but still not working”

Other Question:

  • “Need a toilet fill valve recommendation for my situation”
  • “Fill valve problem”
  • “400 ballcock”

Compare Fluidmaster Customer Service To

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